Nortel Launches New SIP Contact Center Capabilities to Add New Dimensions to Customer Service Communications
Toronto, Canada (ots/PRNewswire) - - Video, Voice, IM in One Customer Session TORONTO, Canada, December 5 /PRNewswire/ -- Nortel(x) (NYSE/TSX: NT) today announced new capabilities for its SIP Contact Center 6.0 solution that adds new dimensions to customer service through a versatile range of ...